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Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
My 2018 iPad keeps on crashing and needs to be charged even though it’s not out of charge. When I connect to power it will come back on showing there’s charge left . It won’t do it if it’s constantly connected and charging. Do I need a new battery?
iPad Air, iOS 12
Maybe.
Your iPad is nearly 7-years old, now!
I suggest contacting/reaching out to Apple Product support and services.
Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.
https://www.apple.com/contact/
OR
https://support.apple.com/en-us/HT201232
Best of Luck to You!
This support page may be helpful in diagnosing issues with iPad battery charging:
iPad not keeping a charge
