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Level 1

4 points

just purchased a 1gen apple pencil for my ipad pro 12.9 first gen and will not work i have tried everything

Posted on Jul 30, 2020 3:02 AM

Top-ranking reply

Level 10

208,488 points

Posted on Jul 30, 2020 3:09 AM

If you already performed all the steps provided in this support article to no avail:--> Use Apple Pencil with your iPad or iPad Pro - Apple Support

that accessory might be faulty. Contact Apple support using this link:--> Get Support

Regards

Giulio

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