Safari and cookies

Hi albatros11,

It may typically take a few moments for website data to load when viewing Privacy > Manage Website Data... in Safari preferences. If you're not seeing any cookies or website data appear under this section, we'll want to verify that your Mac is fully updated to the latest version of macOS. The following Knowledge Base article has instructions to ensure your Mac's data is backed up and the software updated:

How to update the software on your Mac

If you find that the behavior persists and your Mac is fully updated, we recommend restarting your Mac in safe mode. This is a great way to determine if an issue is due to some incompatible login item or installed software.

The following guide explains how to start in safe mode, and has steps to take if the issue is not occurring in safe mode:

How to use safe mode on your Mac

Take care!

Hi albatros11,

It sounds like you're unable to view cookies and other website data in Safari Preferences. You mentioned that your Mac is set to accept all cookies. Is this correct? Do you mean that the option to “Block all cookies” cookies is disabled?

We'd like to share the following resource with detailed information about cookies in Safari:

Manage cookies and website data in Safari on Mac

Are you able to see any cookies or website data at all when following these steps?

So that we're on the same page, which version of macOS do you have installed? This can be found under Apple menu () > About this Mac.

Have you had a chance to restart your computer since noticing this issue with cookies?

Let's also make sure that Safari isn't opening new Private Browsing windows each time. Here's a Knowledge Base article with more information:

Browse in private in Safari on Mac

Thanks for reaching out to Apple Support Communities.

Have a great day!

Hi albatros11,

Thanks for getting back to us! We're glad to hear you were able to isolate the issue using safe mode, and happy we could help.

Have a great day!