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Hello,
Everytime I try to sync either my iPhone 8 or my iPhone 11 to my iTunes on PC, it will not show up in the app. It connects to the PC just fine and shows up in my Windows settings, but iTunes simply won't work with it. Any advice? Thank you.
iPhone 11, iOS 13
What is the exact message you're stopping on? The steps are tested with the direct download version of iTunes rather than the one from the Microsoft Store which I think may behave differently, but assuming you have the older type of installation you should tell Windows to use the selected driver file anyway and it should fix things. Failing that try Apple's advice in HT204095: If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support.
tt2
What is the exact message you're stopping on? The steps are tested with the direct download version of iTunes rather than the one from the Microsoft Store which I think may behave differently, but assuming you have the older type of installation you should tell Windows to use the selected driver file anyway and it should fix things. Failing that try Apple's advice in HT204095: If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support.
tt2
Yep I figured out the problem, my PC had the Windows Store version installed which didn't like the driver update. Re-installed the direct download version and followed your steps and it works again now! Thanks :)
Nope, tried this out but the driver apparently isn’t comparable with my x64 even though it has the same extensions and everything. Thanks anyway though!
You're welcome. 🙂
tt2
iTunes will not recognise my iPhone
