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Trying to watch The Morning Show. It says the video won't load. I reset apple tv and now have lost our 1 year free subscription we received when we purchased an apple computer. And why won't the video load? We watched three episodes.

Can't get The Morning Show to load. Previously watched 3 episodes. Reset apple tv and now have lost our 1 year free subscription.

3810X,

Posted on Aug 6, 2020 7:00 AM

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Posted on Aug 6, 2020 12:53 PM

Reset apple tv and now have lost our 1 year free subscription.

These two things are unrelated. Once you activate the subscription, it is linked to your Apple ID account (unless you canceled the subscription too), not to a device, nor to an app.

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Trying to watch The Morning Show. It says the video won't load. I reset apple tv and now have lost our 1 year free subscription we received when we purchased an apple computer. And why won't the video load? We watched three episodes.

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