You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My New MacBook Pro won’t turn on. I have had it for two days. I had it connected to power all day today. There is no signs of power at all. Is there anything I can do? All of my information was being downloaded from the cloud so I don’t think I can just exchange the computer. What happens to all my stuff?
MacBook
Personally I wouldn't be too concerned if returning it to Apple. Plus at this point there isn't much that I know of that you could do about it anyway. I'm assuming that if it wasn't returned it would still end up being returned to them for repair.
For future reference, the first thing I do with a new MacBook before downloading any data to it is to turn on FileVault. That provides very thorough protection of data in all situations including theft or loss. Use FileVault to encrypt the startup disk on your Mac - Apple Support
I would return it. If you purchased directly from Apple, see: Returns & Refunds - Shopping Help - Apple
If you purchased from an Authorized Apple Reseller, check with them for their policy.
Thank you. Should I be concerned about any personal information downloaded onto the computer?
My 2 day old MacBook Pro won’t turn on
