You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
While browsing my phone, I saw in my apps store that there is an appthat I need to update. but those apps are not installed by me. then sometimes my screen light goes down automatically and goes up. I feel like my phone is hacked. how can I fix it and prevent it from hackers?
Hi, I mean I’d assume you already have a backup..
You can backup from an iPadOS backup w/out extra features but still works.
I would say if you have another device or a Mac that works;
You could transfer data that way., Backups are very needed in the Apple world,
Make sure to backup ALL your devices within every month.
I’d check for an iCloud/Mac backup, if you have one or have another working device with data;
Wipe it..
Good luck,
Christian
thanks for your reply mr. christian..what should i do first, backup my phone first then reset, or reset first then backup phone?
I’d say restore your phone... on Mac or “Erase All..” in Settings, and then restore from a backup..
you have to backup first.. if you wait until after you reset your phone to factory settings, there will be nothing to back up
thank you sir, really appreciated your reply..
Do let us know what you do! 😉
phone hacked
