No email option on Share tab in Photos

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Level 1

8 points

No email option on Share tab in Photos

I am not able to send photos from my Photos on my MacBook Pro. The email address in extensions is greyed out. I have enabled my email account in Preferences. Is there something else I can try?

Posted on Aug 7, 2020 11:47 AM

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Answer 1

Top-ranking reply

markwmsn

Level 6

15,605 points

Aug 9, 2020 10:54 PM in response to vwhitmey

Do you see Mail among the Share options in Finder? That would tell us whether you have a Photos problem or a Mail issue.

On Catalina 10.15.6 I do see Mail in Extensions in System Preferences, and I'm pretty sure it was there in 10.15.5.

Are you able to create and send new mail manually in Mail?

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Answer 2

markwmsn

Level 6

15,605 points

Aug 8, 2020 4:43 PM in response to vwhitmey

Are you using Apple's builtin Mail application or something else?

What version of the system are you running on your MacBook Pro?

Where are you finding "email address in extensions" greyed out?

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Answer 3

vwhitmey Author

Level 1

8 points

Aug 10, 2020 8:29 AM in response to léonie

Thanks so much! That was exactly what was needed. The mail option is now available.

Have a great day!

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Answer 4

vwhitmey Author

Level 1

8 points

Aug 9, 2020 6:15 AM in response to markwmsn

Yes, I am using Apple's built in Mail application.

I am using Catalina version 10.15.5

In the Share menu in Extensions in Preferences...in fact I do not see not Apple Mail now that I look again only Chrome.

Is there another place I can look?

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Answer 5

léonie

Level 10

197,279 points

Aug 10, 2020 1:54 AM in response to vwhitmey

You are using Mail, but did you enable it as the default Mail reader? This has to be done in the "Mail > Preferences > General"; switch the "Default Mail reader" menu to "Mail".

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No email option on Share tab in Photos

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