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Level 1

4 points

Payment that I do not recognise or authorised

How do I question an Apple bill & what the payment was for?

iPhone 8 Plus, iOS 13

Posted on Aug 8, 2020 6:56 AM

Top-ranking reply

Level 10

732,503 points

Posted on Aug 8, 2020 7:01 AM

Click here for information. If the article doesn't cover it, use the link in section 5.

To ask for a refund, use this page to contact the iTunes Store staff, or if you got an email receipt, use the 'Report a Problem' link in it.

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