You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mum lost her iPhone and has no access to icloud

Hi! My mum lost her iPhone 5 this night and she has no access to iCloud or AppleID because she forgot her password. I tried to reset it but it said it’d take 4 days to reset. But we can’t wait for 4 days to block it! My mum has her credit cards and all her personal information on it. Please help!

iPhone 5

Posted on Aug 11, 2020 2:36 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 11, 2020 2:44 PM

There is nothing we can do to help. The password reset system is an automated system. The only way to stop it is to sign into your Apple ID.

1 reply

Mum lost her iPhone and has no access to icloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.