You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: tmkflmrf
tmkflmrf Author
User level: Level 1
4 points

Connecting Apple TV via new iPhone SE 20 to TV - not working

I've bought a generic HDMI adapter, purportedly compatible with iPhone X/8/7/6/plus, in order to play Apple TV on my television but, having connected the adapter per instructions, when I press play (on the phone) it says on both screens:

Cannot Play Film The connected display is not authorised to play protected films

Don't know what, where, how to authorise the "display" - presume this means the television?

Any guidance or direction to relevant information much appreciated.


iPhone SE, iOS 13

Posted on Aug 13, 2020 8:33 AM

Reply
Question marked as Top-ranking reply
User profile for user: vazandrew
vazandrew
User level: Level 8
40,462 points

Posted on Aug 13, 2020 8:46 AM

In order to play protected content both the cable and display needs to support the protocol (HDCP) to do so. You can check to ensure your TV supports HDCP, but it's likely that the 'generic' adapter is the cause. It is not usually recommended to use adapters that have not been MFI certified.

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: vazandrew
vazandrew
User level: Level 8
40,462 points

Aug 13, 2020 8:46 AM in response to tmkflmrf

In order to play protected content both the cable and display needs to support the protocol (HDCP) to do so. You can check to ensure your TV supports HDCP, but it's likely that the 'generic' adapter is the cause. It is not usually recommended to use adapters that have not been MFI certified.

Reply

Connecting Apple TV via new iPhone SE 20 to TV - not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up