The mail app on my iMac keeps crashing, how can I fix this?

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The mail app on my iMac keeps crashing, how can I fix this?

I have a 2011 iMac that is up to date; 9 out of 10 times I go into the Mail application it crashes. I haven't had issues with any other programs doing this. I only have 3 email accounts linked to it and I check them daily. I need to send up to 10 emails a day to my clients, so I am using it frequently.

Can the Mail app be removed and then reinstalled to solve this issue?

Is there a safe download that can check for viruses or errors on the hard drive?

I have used the programs already provided by Apple on the iMac.

iMac Line (2012 and Later)

Posted on Aug 14, 2020 11:45 AM

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Answer 1

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BDAqua

Level 10

245,459 points

Aug 14, 2020 4:41 PM in response to Jocelyn_Chesterman

Only way to reinstall Mail is reinstall the OS.

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?

Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.

If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.

Does Mail crash if no internet?

Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.

If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

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Answer 2

BDAqua

Level 10

245,459 points

Aug 18, 2020 4:30 PM in response to Jocelyn_Chesterman

Any Luck yet?

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The mail app on my iMac keeps crashing, how can I fix this?

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