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Catalina is still not downloading from App store.

I've recently restored my Macbook Air to factory settings as it was slow and freezing. Upon restarting, it downloaded El Capitan. This does not let me download Microsoft Word as its too old, so I need Catalina, but having used all searches, I cannot find an answer to resolve this.

MacBook Air 11″, OS X 10.11

Posted on Aug 16, 2020 11:21 AM

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Question marked as Top-ranking reply

Posted on Aug 16, 2020 1:21 PM

You should be able to download Catalina via:


https://apps.apple.com/gb/app/macos-catalina/id1466841314?mt=12


(Ensure you use Safari to visit this page.)

1 reply

Catalina is still not downloading from App store.

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