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User profile for user: rdjd
rdjd Author
User level: Level 1
11 points

macOS will not download

macOS 10.15 will not download


MacBook Air 13″, macOS 10.13

Posted on Aug 17, 2020 10:33 AM

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User profile for user: rdjd
rdjd Author
User level: Level 1
11 points

Posted on Aug 17, 2020 2:59 PM

I was trying to upgrade from 10.13 t0 10.15. But it would not download after clicking download in the app store. Nothing happened. It just showed downloading and below that calculating. But after waiting overnight to download, I contacted Apple for support. After several tries the here was what worked for us.

Set up a new administrator

Using the new administrator download and install 10.14

Then download and install 10.15


Thanks for offering to help.

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User profile for user: rdjd
rdjd Author
User level: Level 1
11 points

Aug 17, 2020 2:59 PM in response to BDAqua

I was trying to upgrade from 10.13 t0 10.15. But it would not download after clicking download in the app store. Nothing happened. It just showed downloading and below that calculating. But after waiting overnight to download, I contacted Apple for support. After several tries the here was what worked for us.

Set up a new administrator

Using the new administrator download and install 10.14

Then download and install 10.15


Thanks for offering to help.

Reply

macOS will not download

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