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After updating to 50 gig iCloud storage, it doesn’t back up all my photos and videos?

I upgraded my iCloud storage to 50 gig, I have 24 gigs of pictures and videos, after backing up to iCloud it has only moved 5 gigs of my pics and videos. How can I back it all up like I want to??

iPhone X

Posted on Aug 20, 2020 3:47 PM

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Question marked as Top-ranking reply

Posted on Aug 20, 2020 4:02 PM

Try signing out of iCloud and signing back in again, for some reason the system seems to think you have not yet upgraded to the 50GB package.

You might find the following helpful:

What does iCloud back up? – Apple Support

Set up and use iCloud Photos – Apple Support

7 replies

After updating to 50 gig iCloud storage, it doesn’t back up all my photos and videos?

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