My WiFi is grayed out and I can not turn it in
My WiFi is grayed out and won’t let me connect
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
My WiFi is grayed out and won’t let me connect
This usually indicates a hardware issue requiring you to take it to Apple or an authorized repair center to get fixed. It may also be a software issue, for which you can try the steps below, but I want to set the expectation that it is probably hardware related.
Try restarting your phone.
Try going to Settings > General > Reset > Reset Network Settings.
If that doesn't work, try restoring: http://support.apple.com/kb/HT1414
Note that you need to make a backup before restoring if you do not want to lose data.
This usually indicates a hardware issue requiring you to take it to Apple or an authorized repair center to get fixed. It may also be a software issue, for which you can try the steps below, but I want to set the expectation that it is probably hardware related.
Try restarting your phone.
Try going to Settings > General > Reset > Reset Network Settings.
If that doesn't work, try restoring: http://support.apple.com/kb/HT1414
Note that you need to make a backup before restoring if you do not want to lose data.
My WiFi is grayed out and I can not turn it in