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I have received two emails from an address ending in "casesuppost". They appear to be fraud. Has anyone received similar emails? The content of the email tells me that someone has tried to sign in with my Apple ID.
[Edited by Moderator]
iMac, macOS 10.12
It is a scam/Phishing attempt. Ignore/delete it. Don't input any data. If you didn’t enter data, you don't have a problem.
If you entered password related data, you should
Change your Apple ID password https://support.apple.com/en-us/HT201355 to a strong password (see Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303)
And, here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071
And, if you entered payment related data to the scammer, then follow up with your credit grantor.
Use the information below to confirm that it was a scam.
To be proactive, learn about phishing, scams, and Apple practices, etc., see:
If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382
Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679
How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226
This scam related information from Apple including reporting scams to Apple see Avoid phishing
emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759
How to identify scams related to purported apple notifications—per Eric Root.
“Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers. …The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.”
It is a scam/Phishing attempt. Ignore/delete it. Don't input any data. If you didn’t enter data, you don't have a problem.
If you entered password related data, you should
Change your Apple ID password https://support.apple.com/en-us/HT201355 to a strong password (see Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303)
And, here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071
And, if you entered payment related data to the scammer, then follow up with your credit grantor.
Use the information below to confirm that it was a scam.
To be proactive, learn about phishing, scams, and Apple practices, etc., see:
If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382
Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679
How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226
This scam related information from Apple including reporting scams to Apple see Avoid phishing
emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759
How to identify scams related to purported apple notifications—per Eric Root.
“Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers. …The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.”
Thank you. That's what I thought. I have not responded in any way to the phishing attempt.
Great, and you are very welcome. Be safe.
Fraud emails
