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evgenpolitov Author

Level 1

4 points

App store

I can't update the app, I enter the password-it is incorrect.

Before that, I went through your site to my account, the password is correct.

Posted on Aug 24, 2020 11:38 AM

Top-ranking reply

Eric Root

Level 10

684,525 points

Posted on Aug 24, 2020 11:39 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review.

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App store

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