You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Wrong Transaction on Block City Games

Hi -

I had this app on my iphone since Jul 2019 (my 8yr old nephew downloaded). I just had my bank call me yesterday saying there was unidentified transaction on my Credit Card for Rupees 7500 (almost above $100). Then when I checked the Block City Wars on my phone showed in-app purchases for the same amount. I am unable to see these charges on reportaproblem. apple.com loggin to dispute the charges. Can you pls help me identify the same and dispute the charges?

I have attached a screenshot from my phones App Store- in-app purchase history.

Thanks,

Prashanthi

iPhone X, iOS 13

Posted on Aug 26, 2020 12:48 AM

Reply

Top-ranking reply

Community+ 2024

Level 10

413,978 points

Posted on Aug 26, 2020 12:50 AM

Unknown Charge

Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
You can also request a refund for a recent renewal of an in-app subscription.purchase

Phishing

Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

View in context

Similar questions

1 reply

Top-ranking reply

Community+ 2024

Level 10

413,978 points

Aug 26, 2020 12:50 AM in response to prashanthireddi

Unknown Charge

Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
You can also request a refund for a recent renewal of an in-app subscription.purchase

Phishing

Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

Reply

Wrong Transaction on Block City Games

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up