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Level 1

4 points

Security or Scam

Does Apple call to alert customers to suspicious icloud activity/sign-on attempts? Is the phone call I just received a scam?

Posted on Aug 28, 2020 8:12 AM

Top-ranking reply

Level 10

472,227 points

Posted on Aug 28, 2020 8:52 AM

It is a scam. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

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