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My audio interface is not running on my new Mac!!

Hi! So this interface worked perfectly with my MacBook Pro. I've got a new iMac, loaded the software for the interface, plugged it in and got nothing. I restarted the computer, the interface came on, but after I typed in my password, all the lights went off, it shut down again and the software said, no device recognised. I've no idea what's happened. Any ideas?

iMac 27″, macOS 10.15

Posted on Aug 29, 2020 11:22 AM

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Posted on Aug 29, 2020 12:32 PM

Reset the SMC as per > How to reset the SMC of your Mac - Apple Support

and then the NVRAM as per > Reset NVRAM or PRAM on your Mac - Apple Support


Also try the Roland Community, they may have a better handle on using that interface with a new iMac than the reckoning advisor.

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My audio interface is not running on my new Mac!!

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