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I want to report a problem if multiple charges I did not request

I want to report a problem of multiple charges on my Apple account charged to my bank account. There is about 10 of them. The only charge I have requested is my iCloud account. A couple of these are a lot larger than that Monthly charge. They have taken place in just a month or so

iPhone 8 Plus

Posted on Sep 4, 2020 4:26 PM

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Posted on Sep 4, 2020 4:27 PM

This is primarily a user-to-user support forum; other Apple users like you. See the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support

3 replies

Sep 4, 2020 6:54 PM in response to mamawolverine

This is primarily a user-to-user support forum; other Apple users like you. No one here can cancel or refund anything for you.


Regarding the location of your login, see the following information from Two-factor authentication for Apple ID - Apple Support

When you sign in on a new device, you’ll get a notification on your other trusted devices that includes a map showing the approximate location of the new device. This is an approximate location based on the IP address the device is currently using, rather than the exact location of the device. The location shown might reflect the network you're connected to, and not your physical location.


If you know you’re the person trying to sign in but you don’t recognize the location shown, you can still tap Allow and continue signing in. However, if you ever see a notification that your Apple ID is being used to sign in on a new device and you're not the one signing in, tap Don’t Allow to block the sign in attempt.


Regarding the charges, click on the following link and review each of the steps: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support

If none of the other steps help, contact Apple as described in the last step. Again, This is primarily a user-to-user support forum; other Apple users like you.

I want to report a problem if multiple charges I did not request

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