You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi, I have problem updating system apps, I go to the App Store look for the app and click update and it tells me it was not downloaded with this Apple ID even though I have always had this on this Mac. How can I update?
MacBook Pro 13″, macOS 10.15
Get updates for preinstalled apps on Mac -
https://support.apple.com/en-us/HT210129
If you don’t find the apps there for adoption, the work around is to delete the apps and redownload them.
ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2.8; iPad Air 2, ipadOS 13.7; iPhone 8+, iOS 13.7; TV 4th Gen, tvOS 13.4.8; HomePods, audioOS 13.4.8 and Airport Express w/ Airplay 2
Get updates for preinstalled apps on Mac -
https://support.apple.com/en-us/HT210129
If you don’t find the apps there for adoption, the work around is to delete the apps and redownload them.
ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2.8; iPad Air 2, ipadOS 13.7; iPhone 8+, iOS 13.7; TV 4th Gen, tvOS 13.4.8; HomePods, audioOS 13.4.8 and Airport Express w/ Airplay 2
Hi, the apps I mean are Pages, Numbers, Keynote, Movie, GargeBand. It tells me: The app (example: Keynote) cannot be updated because it was refunded or purchased with another Apple ID. How could I update it?
Ok, I hadn't seen the second part. Thanks for everything.
Asked & answered.
Dah•veed wrote:
Asked & answered.
I do not understand
The link that I gave you above directly addresses your issue.
Plus I gave you an alternative if that didn't work.
System app update problem
