reset security questions
How do you reset your security questions when apple says "We don’t have sufficient information to reset your security questions"?
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Reset Security Questions
- Contact Apple for help with Apple ID account security
- If you forgot the answers to your Apple ID security questions - Apple Support
- Starting an online chat with Apple Support
- Apple Support using Twitter
You may need to reach Apple’s Account Security department. If you cannot find your country or are not able to call, then complete this form and send it to them.
Try using Apple's iForgot service. If it says they don't have sufficient information, you need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.