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Ben_Gen Author

Level 1

8 points

Mail push noticication

Hi all,

I'ts getting realy frustrating.

On my iPhone 11 (but also in my former iPhone 7) i don't get any pushnotification for recieving new emails.

Situation:

Software is up to date.

I get push notifications from all my other apps on my phone and Aplle Watch.

Only the Mail app (apple) doesn't push.

All setting are "ON"

V Allow push notifications

V home screen

V message center

V badges

Sometimes i look at my phone and i see the red dot as a sign there is a new email (without push).

When i open the app there isn't a new email. I first have to refresh to load new emails before it appears.

All of this is since 6 months ago. I thought it was a problem with my former iPhone. But since 3 months i own a Iphone 11 and the problem is still there.

Is there anyone who knows what is the problem?

Thanks in advance.

iPhone 11

Posted on Sep 7, 2020 2:16 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,962 points

Posted on Sep 7, 2020 2:55 AM

You may know that there are two settings (Fetch and Push Mails). What have you set? Watch the GIF below

Google, AOL, Yahoo - Only Fetch mail Option is available

iCloud, Exchange, Outlook - Both Fetch and Push Mail option is available

Push Mail: Whenever possible the email client will push mails to all your devices.
Fetch Mail: You need to set How you want it to be fetched, Automatically, Manually , Hourly,Every 30 mins, every 15 mins
1. Automatically: will fetch when the iPhone is powered and on WiFi
2. Manually: with fetch when you open email, open Inbox and swipe down
3. You get an email notification as soon as the client server receives an email and your device is connected to internet, irrespective of whether the mail is in your device's Inbox or not

View in context

Mail push noticication

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