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Level 1

9 points

Disk Utility shows only Apple disk image Media

I have a flashing question mark problem with my MacBook Pro as well documented here: https://support.apple.com/en-us/HT204323

On Step 3 in the instructions above, I run into a problem. While in macOS recovery's Disk Utility I only see Disk Images, not Internal Drives:

I have several questions:

Based on the instructions for Disk Utility's Disk Repair (https://support.apple.com/en-us/HT210898) am I supposed to see Internal Drives as well?
Am I supposed to run Disk Repair on the Disk Images?
Could I just reinstall macOS?

MacBook Pro 13″, macOS 10.15

Posted on Sep 7, 2020 4:23 PM

Top-ranking reply

Level 10

361,837 points

Posted on Sep 7, 2020 8:28 PM

You have no mounted drive which usually means it has died and needs replacing.

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