can't change my country/region
am unable to change my country/region.
MacBook Pro 13″, macOS 10.15
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Hello salia209,
please reference below!
What to do before you change your country or region
- Spend any store credit remaining on your Apple ID. Learn what to do if your remaining store credit is less than the cost of a single item.
- Cancel any subscriptions, including Apple Music, and wait until the end of the subscription period.
- Wait for any memberships, pre-orders, movie rentals, or Season Passes to complete, and wait for any pending store credit refunds to process.
- Make sure that you have a payment method for your new country or region.
- Redownload your apps, music, movies, TV shows, and books on any devices that you might use to play or read them in the future. That's because some types of content might not be available in your new country or region. (Learn what types of content and services are available in your new country or region.)
If you can't complete any of the steps, can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support.