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Level 1

4 points

no software updates listed/ unable to d/l latest OS. Still using old OS.

Posted on Sep 9, 2020 9:23 AM

Top-ranking reply

Level 5

5,651 points

Posted on Sep 9, 2020 9:26 AM

Hello,

Please first make sure your Mac is on this list of supported devices (macOS Catalina is compatible with these computers - Apple Support).
if it is and you still don’t receive the update you can follow this guide to help (How to update the software on your Mac - Apple Support).

Drake

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