You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: monkeygirl666
monkeygirl666 Author
User level: Level 1
4 points

Cannot get original owner to sign in on Icloud for new set up

My sister died and and I was given her iphone. Cannot have her go on icloud and turn off the phone. I need help activating it.


Posted on Sep 9, 2020 3:52 PM

Reply
Question marked as Top-ranking reply
User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
210,986 points

Posted on Sep 9, 2020 4:03 PM

I am so sorry for your loss. See this Apple support article—>How to request access to a deceased family member's Apple accounts - Apple Support

View in context

Similar questions

1 reply

Cannot get original owner to sign in on Icloud for new set up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up