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beckyschultz Author

Level 1

4 points

hacked account

think my apple id got hacked for purchases. we have charges that we did not make

iPhone 11, iOS 13

Posted on Sep 10, 2020 2:24 PM

Top-ranking reply

Eric Root

Level 10

684,525 points

Posted on Sep 10, 2020 2:38 PM

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.

Apple ID device list -Check to see where you‘re signed in.

Apple ID Password Change.

What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.

See the Apple Support article(s) below. Link to contact Apple Support in the article below.

Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.

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