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Updating Issues

I’m having issues updating the app Procreate on my iPad. Whenever i try to update it, I’m asked to put in my Apple ID password. But after I put it in, it always says the verification failed. I double checked my password and made sure to put it in correctly, but it still failed. Then, I changed my password entirely and put it in again, but it still failed. I don’t know what’s causing this issue.

iPad, iPadOS 13

Posted on Sep 11, 2020 9:06 AM

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Question marked as Top-ranking reply

Posted on Sep 11, 2020 10:23 AM

One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

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Updating Issues

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