my apple music app will open then close and won't let me play my music

Hey there, kobelee!

We understand that when you open the Music app it closes unexpectedly, and won't let you play any music.

Let's start by backing up, then updating your device.

If you're using iOS, follow these steps.

• How to back up your iPhone, iPad, and iPod touch
• Update your iPhone, iPad, or iPod touch

If you're using macOS, follow these instead.

• Back up your Mac
• How to update the software on your Mac

If that still doesn't work, try out the steps listed here.

• iOS: If an app unexpectedly quits, stops responding, or won’t open
• macOS User Guide: If an app freezes or quits unexpectedly on Mac

Cheers!