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Defects on Iphone 11 Pro Max




Hi apple!


I have recently gotten my iphone 11 pro max at m1 and received with a defect set. There is a defect glass dent at the top of the camera. Is there a way to do replacement. I gotten it last week and just take out the phone out of the box and saw the defect on the phone :(

iPhone 11 Pro Max, iOS 14

Posted on Sep 17, 2020 3:43 AM

Reply
14 replies

Sep 17, 2020 10:29 AM in response to Ziq96

Ziq96 wrote:

To add on I bring the phone with me to any apple store and ask them for replacement? Just like that? Now it is hard to go to the apple store as they require booking slot and the available dates that I can choose is exceed the 14 days period

If you bought it from somewhere other than an Apple Store, contact them to find out how they handle returns.

Defects on Iphone 11 Pro Max

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