You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud keep asking for old Apple ID Password

icloud keeps asking for password for old email address. When I say forgot, it states old email address is not supported. then when I put in my new Apple id and say forgot password, I have to change password. I have changed password 5 or 6 times. When icloud comes back up, it asks for the password for the old email address again. Viscious cycle. I have updated all information for my Apple id. Does anyone know how to get rid of old email address in icloud?

iPhone 8 Plus, iOS 13

Posted on Sep 21, 2020 12:31 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2020 2:57 PM

Does anyone know how to get rid of old email address in icloud?

Until you correctly give the password for the old iCloud account, you can't sign out. This is a security feature.


Have you talked to Apple Support?


https://support.apple.com/contact


1 reply

iCloud keep asking for old Apple ID Password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.