You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My wife forgot her passcode aswell her apple id

My wife forgot her passcode and apple id. Now she can’t open her phone,

iPhone X, iOS 13

Posted on Sep 22, 2020 8:38 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2020 10:43 AM

See if she can recover the ID/password.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            


For the passcode


Passcode - If you forgot the passcode for your iPhone or your device is disabled.

1 reply
Question marked as Top-ranking reply

Sep 22, 2020 10:43 AM in response to Ashrafshuvo23

See if she can recover the ID/password.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            


For the passcode


Passcode - If you forgot the passcode for your iPhone or your device is disabled.

My wife forgot her passcode aswell her apple id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.