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Mac book Wont turn on

My macbook pro wont turn on after I installed the latest update. The computer turned off to restart but never restarted. Now it wont restart or turn on at all.

MacBook Pro 13”, macOS 10.15

Posted on Sep 22, 2020 2:37 PM

Reply
1 reply

Sep 28, 2020 7:20 PM in response to Brettbadgers

Hi Brettbadgers,


We understand your Mac isn't turning on after installing an update. We want to help with this. Start with these steps: If your Mac doesn't turn on


If the issue continues, does your MacBook Pro have the T2 Security Chip? Here's how to find out: About the Apple T2 Security Chip


If it does have the T2 Security Chip, see if you're able to revive the firmware using the Apple Configurator. Here's how: Revive or restore Mac firmware in Apple Configurator 2


If you're still not able to power on your Mac, you'll want to get it in for service. Use the following link to look into available service options: Contact Apple Support


We hope this helps. Take care.

Mac book Wont turn on

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