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It seems like I have two Apple IDs on the same iPhone

it seems like i have two apple id on the same phone. when i try to move to a new iphone (11pro) some of the application works on one of the apple id and some ask the other apple id.

i know the password only for one of them and i cant recover the password


[Edited by Moderator]


iPhone 11 Pro Max, iOS 14

Posted on Sep 23, 2020 4:38 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2020 11:58 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

2 replies
Question marked as Top-ranking reply

Sep 23, 2020 11:58 AM in response to neta128

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

It seems like I have two Apple IDs on the same iPhone

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