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iPhone 8 Plus when using maps for directions it is lagging therefore does not update until it catches up making you miss your turn or the directions. It is really bad and I am trying to figure out how to have the navigation reset so it actually goes where I am when I’m using the Maps/gps for directions. (I reported the issue twice with Apple and have not heard back yet) does anyone know how this can be fixed or why it is happening?
iPhone 8 Plus, iOS 13
Hi marrissal,
It's definitely important to be able to rely on your Maps app for navigation. We understand you're not hearing directions as expected and there seems to be a delay.
Have you found this happens always, or does it happen intermittently?
Have you noticed what cellular service strength you have when the issue is occurring?
As a test, try tapping Settings > Privacy > Location Services > Maps, and toggle location services off for that app, and then back on. Does this help?
Let us know! Also, be sure to include your iOS version if you find that doesn't help.
Kind regards.
Hi marrissal,
It's definitely important to be able to rely on your Maps app for navigation. We understand you're not hearing directions as expected and there seems to be a delay.
Have you found this happens always, or does it happen intermittently?
Have you noticed what cellular service strength you have when the issue is occurring?
As a test, try tapping Settings > Privacy > Location Services > Maps, and toggle location services off for that app, and then back on. Does this help?
Let us know! Also, be sure to include your iOS version if you find that doesn't help.
Kind regards.
Hi marrissal,
Thanks for the reply!
Have you updated your device to iOS 14.0.1 yet? If not, we suggest that as a next step. Be sure to back up beforehand:
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Keep us posted on how that goes.
Take care.
Hello marrissal,
We appreciate you letting us know the issue persists after updating.
Are you using your iPhone with CarPlay or a vehicle system to navigate? If so, the steps in this link would be a good next step to try: If you need help with CarPlay
Best wishes.
Hi marrissal,
Thank you!
Based on what's happening and the steps you've tried so far, we recommend getting in touch directly with Apple in order to look at the issue further. Here's a link you can use to Contact Apple Support.
Have a good day.
Hello,
1.) it is happening every time
2.)Cellular data should be good in all areas
3.) No, toggling the location setting on and off does not help.
Thank you so much for the help
I downloaded and used the maps and it is still doing it. It doesn’t keep up with where I am at unless I’m going slow. So if I’m on a highway it won’t keep up.
It happens without apple car play and with it. I tried both ways and even just through my watch and still doesn’t work.
I left two messages with them and have not received anything. I’ll try again.
iPhone 8 Plus maps navigation lagging
