Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Exporting from Photos

When I try to export a photo from Photos on my iMac to the hard drive, which have been captured on iPhone 7 and loaded to the computer from iCloud, I don't get the 'Photo Kind' pop-up menu to be able to choose the file type to be exported.

Running OS X El Capitan Version 10.11.6

iMac, OS X 10.11

Posted on Sep 27, 2020 12:44 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2020 1:12 AM

Are you choosing export, or export unmodified original?


I notice you are using El Capitan - what version of IOS are you using on the phone? El Capitan can't process HEIC files, so you might need to upgrade your iMac to a later OS, or change your phone to use jpg images, if it is currently using HEIC.

2 replies

Exporting from Photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.