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nmbjmbjm Author

Level 1

4 points

why isn't my device showing up on find my iPhone

iPhone XR, iOS 13

Posted on Sep 28, 2020 7:25 AM

Top-ranking reply

Lawrence Finch

Level 10

212,672 points

Posted on Sep 28, 2020 7:49 AM

Because either:

It’s powered off
It doesn’t have a SIM card
It doesn’t have an Internet connection
It’s battery has run down
It is in a location that is shielded
Bluetooth on the phone is not turned on (used only for crowd-sourced locating)
You didn’t enable Find My on the phone

If you go to https://icloud.com/find and sign in with the Apple ID and password that your phone is signed in with is the phone in the list of devices? If it is then Find My was enabled on the phone, otherwise it was not.

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why isn't my device showing up on find my iPhone

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