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my phone won’t update

my phone says i have the update but when i try to update my phone it just freezes at the terms and conditions.

iPhone XR, iOS 14

Posted on Sep 29, 2020 8:02 PM

Top-ranking reply

MoonJ.

Community Specialist

Posted on Oct 6, 2020 8:07 AM

Thanks for reaching out to the Apple Support Communities, aaliyah_triley!

It sounds like you're having issues updating your iPhone. Check out this article If your iPhone, iPad or iPod touch won’t update. This article will give you the steps you'll need to take for issues you might have updating, as well as the next steps to take if you continue to have issues.

Take care!

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my phone won’t update

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