You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

SuperG1980 Author

Level 1

4 points

Macbook Crash

I have a 15” macbook that keep crashing when it go to sleep mode and not connected to the charger. This problem only seems to happen when not connected to the charger.

Posted on Oct 1, 2020 11:22 PM

Top-ranking reply

Axel Foley

Level 10

149,370 points

Posted on Oct 1, 2020 11:28 PM

Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.

Axel F.

View in context

Macbook Crash

Similar questions