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Watch button is not working

My watch button is not working. It seems to be stuck. How can I get it to work?



Posted on Oct 3, 2020 10:24 AM

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Question marked as Top-ranking reply

Posted on Oct 3, 2020 10:40 AM

If you are asking about the "Digital Crown," How to clean your Apple Watch - Apple Support states:

"Clean and dry the Digital Crown

If the Digital Crown gets stuck or won’t move, check for debris and wipe down your Apple Watch. If you find substances like dust or lotion around the Digital Crown, follow these steps to clean it, and repeat as needed:

  1. Turn off your Apple Watch and remove it from the charger.
  2. If you have a leather band, remove it from your Apple Watch.
  3. Hold the Digital Crown under lightly running, warm, fresh water from a faucet for 10 to 15 seconds. Soaps and other cleaning products shouldn't be used.
  4. Continuously turn and press the Digital Crown as water runs over the small gap between the crown and the housing. 
  5. Dry your Apple Watch with an absorbent, non-abrasive, lint-free cloth. Be sure to wipe the surface of the Digital Crown, the space between the Digital Crown and the watch case, and the surrounding surfaces, removing any water."


1 reply
Question marked as Top-ranking reply

Oct 3, 2020 10:40 AM in response to magiwriter

If you are asking about the "Digital Crown," How to clean your Apple Watch - Apple Support states:

"Clean and dry the Digital Crown

If the Digital Crown gets stuck or won’t move, check for debris and wipe down your Apple Watch. If you find substances like dust or lotion around the Digital Crown, follow these steps to clean it, and repeat as needed:

  1. Turn off your Apple Watch and remove it from the charger.
  2. If you have a leather band, remove it from your Apple Watch.
  3. Hold the Digital Crown under lightly running, warm, fresh water from a faucet for 10 to 15 seconds. Soaps and other cleaning products shouldn't be used.
  4. Continuously turn and press the Digital Crown as water runs over the small gap between the crown and the housing. 
  5. Dry your Apple Watch with an absorbent, non-abrasive, lint-free cloth. Be sure to wipe the surface of the Digital Crown, the space between the Digital Crown and the watch case, and the surrounding surfaces, removing any water."


Watch button is not working

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