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Level 1

4 points

Login problems.

My friend has a MacBook Air and whenever she tries to open it it keeps on asking for the administrator's name and password can someone help?

MacBook Air

Posted on Oct 6, 2020 10:58 AM

Top-ranking reply

Level 10

145,732 points

Posted on Oct 6, 2020 11:20 AM

No one can or should know someone else's login name and password. If she forgot her password it can be reset:

Her Apple ID can also be used to reset a login password. Refer to If you forgot your Apple ID password.

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