You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

2017 Macbook Pro Crashing Kernal Panic

I have attached the last two Kernal Panic reports. Any help would be much appreciated!

Posted on Oct 7, 2020 10:01 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2020 7:10 PM

Uninstall the McAfee ant-virus software by following the developer's instructions. Anti-virus software is not needed on a Mac and it usually causes more problems than it solves plus it impacts system performance.


Also if you still have problems, then disconnect all external devices.


If that does not help, then run EtreCheck and post the report here using the "Additional Text" icon which looks like a piece of paper.


Run the Apple Diagnostics to see if any issues are found.


1 reply
Question marked as Top-ranking reply

Oct 8, 2020 7:10 PM in response to chicka2153

Uninstall the McAfee ant-virus software by following the developer's instructions. Anti-virus software is not needed on a Mac and it usually causes more problems than it solves plus it impacts system performance.


Also if you still have problems, then disconnect all external devices.


If that does not help, then run EtreCheck and post the report here using the "Additional Text" icon which looks like a piece of paper.


Run the Apple Diagnostics to see if any issues are found.


2017 Macbook Pro Crashing Kernal Panic

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.