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iPhone 11's earphones are not working properly

My new iphone 11 earphones are not working properly. The left side has no sound at all. What should I do?


[Re-Titled by Moderator]


Posted on Oct 9, 2020 7:03 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 9, 2020 7:18 AM

Take a look at the following and see if things listed below help


Adjust the volume balance and mono audio. Go to Settings > Accessibility > Audio/Visual. Adjust any of the following: Mono Audio: Combine the left and right channels into a mono signal played on both channels. Balance: Drag the Left Right Stereo Balance slider.


It might not be set correctly


Here is even more information from Apple Support


https://support.apple.com/en-us/HT203026


Try a reset on the iPhone


Try using another pair of earphones and see if they have the same problem

1 reply
Question marked as Top-ranking reply

Oct 9, 2020 7:18 AM in response to Jomspogi

Take a look at the following and see if things listed below help


Adjust the volume balance and mono audio. Go to Settings > Accessibility > Audio/Visual. Adjust any of the following: Mono Audio: Combine the left and right channels into a mono signal played on both channels. Balance: Drag the Left Right Stereo Balance slider.


It might not be set correctly


Here is even more information from Apple Support


https://support.apple.com/en-us/HT203026


Try a reset on the iPhone


Try using another pair of earphones and see if they have the same problem

iPhone 11's earphones are not working properly

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