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Level 1

5 points

my phone won't turn off or let me go into any apps, how do I fix that?

my phone won't let me into any apps or power off

iPhone XR, iOS 14

Posted on Oct 10, 2020 9:05 PM

Top-ranking reply

Level 10

149,592 points

Posted on Oct 10, 2020 9:24 PM

Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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