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Hi everyone ,
I’ve been dealing with this issue for about 2 weeks now. I honestly say, since I updated to iOS 14.
when someone sends me a photo in iMessages , the photo no longer displays... instead there’s a big white square with the file name. When I click on it, then the photo appears.... I have screen shot it.
has anybody experience this and is there a fix?
iPhone 11 Pro Max
Hello, ecabral07.
Thanks for posting to Apple Support Communities. We're happy to help troubleshoot the issue you're experiencing in Messages.
Does this behavior occur in multiple locations, on different wi-fi networks?
Are all iOS 14 updates installed?
Update your iPhone, iPad, or iPod touch - Apple Support
Do you have any carrier updates available?
Update your carrier settings on your iPhone or iPad - Apple Support
Do you have enough iPhone storage?
How to check the storage on your iPhone, iPad, and iPod touch - Apple Support
Do you sync your Messages app with iCloud? To check, go to Settings > [your name] > iCloud > Messages.
We look forward to hearing back from you! Take care.
Photos not displaying in iMessages
