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Issue with icloud

My problem is that I’m trying to access with my new iPhone to my iCloud account, but it is sending a text confirmation to my old number that I don’t have it, and then It gives me the option to send a confirmation to mi iCloud email that I don’t have access either without my phone number. I need options because support told me that the will contact me to the email THAT I DONT HAVE ACCESS my iCloud email

iPhone 11 Pro Max, iOS 13

Posted on Oct 17, 2020 10:02 AM

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Question marked as Top-ranking reply

Posted on Oct 17, 2020 1:28 PM

Sounds like you might need account recovery -- Recover your Apple ID when you can’t reset your password - Apple Support.

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Issue with icloud

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