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Cannot enter password on my MacBook Pro. Already reset my password on my my Mac Computer and Iphone. I use the code set on my phone but it will not let me in. How should the numbers be entered after the password?
[Re-Titled by Moderator]
Hi mgsavo,
It sounds like you are experiencing issues with entering in the verification code for two-factor authentication on your Mac. We can help with this.
You will want to type in your password followed by the six-digit verification code in the same password field. Check out the frequently asked questions about two-factor authentication here: Two-factor authentication for Apple ID
We hope this helps.
Take care!
for readers who get here by searching:
the correct technique was posted by raina_b22 above:
You will want to type in your password followed by the six-digit verification code in the same password field. Check out the frequently asked questions about two-factor authentication here: Two-factor authentication for Apple ID
The box for the authentication code never pops up after entering my password. I am running OS X 10.9.5. I do not have any software updates available for my computer according to Apple.
Please advise.
Hi mgsavo,
Thanks for following up with us.
There will not be another box that comes up. You will need to enter the verification code directly after your password. You will enter both the password and the verification code in the same text field.
Cheers!
I tried that several ways and it did not work. I tried it with a space between, no space between, and no space between the numbers. Any suggestions?
Once you enter your password how do you enter the Verification code?
